Cartagena Smile Studio I Dra. Katherine Prins Barco

The worst experience I have ever had with any medical or dental professional. I went to Katherine Prins in Cartagena for a small amount of cosmetic dental work. I was told I needed much more extensive treatment and ended up having four teeth veneered. What should have been a modest aesthetic improvement became an ordeal that left me devastated by my smile. I spent 18 hours in the chair. In my opinion, the veneers were appallingly executed. When I subsequently sought corrective treatment in London, the dentist in London who examined me told me he had never seen work this bad in his entire career. It cost me $13,000 to have the problems corrected. She removed a huge amount of enamel. My concern goes beyond appearance. I believe too much enamel was removed from my teeth, leaving irreversible damage following treatment I originally sought for a minor cosmetic improvement. Paying to correct the result does not restore the tooth structure that was removed. The experience at the practice was also deeply unprofessional. The office flooded while I was there. I found Catherine rude and dismissive, and as an English-speaking patient, I could not communicate adequately with her in English. She has almost 0 english. If you are travelling from abroad and relying on English, that communication barrier is something you should take extremely seriously when discussing irreversible dental treatment. We have reported her to Colombia’s Superintendencia de Industria y Comercio (SIC). During our communication with the SIC, we were told that there were already other complaints against her. I cannot speak to the details or outcomes of those complaints; this review describes my own experience. I went in wanting a small improvement to my smile. I left with a result I hated, concerns about permanent damage to my teeth, and the need for $13,000 of corrective treatment in London. The financial cost was substantial, but the distress and regret of trusting someone with my teeth were worse. Based on my experience, I strongly recommend avoiding Catherine Prince. This is the single worst experience I have ever had with a practitioner, and I deeply regret putting my trust in her. Anyone with questions about my experience is welcome to contact me. I am happy to share further details and before-and-after photographs so that others can make an informed decision. No practitioner needs 17 hours in a chair. In london they did all the work in 3 hours and fixed it. She even said she needed 40 more hours!!!! STAY AWAY or regret it.... Simply THE WORST.

I’m in-love with this place super friendly staffs were amazing, treated me with respect, and most importantly did an excellent job on my teeth whitening and deep cleaning. I’m in awe words can’t express the gratitude. Katherine is just amazing inside and out. I’m so happy even a week after drinking coffee my teeth are glowing. I’m definitely going back for braces I no longer want veneers because of the amazing job smile studio performs with the whitening of my teeth. Thank you so much to all the staffs.

Wonderful experience! The best dentist in town! Had my smile makeover with Dr. Katherine and the resulta couldn't be better. Highly recommended.

Dr Katherin helped me get my smile back together... really friendly, comfortable, good location, and her english is getting better. Definitely recommend if your are flying in for dental work.

Dr. Katherine is the BEST! She has worked on my teeth now for a couple of years. She will go it of her way for any customer to get her job done . All with high quality work and honesty! I highly recommend her.