Clínica Villa Pilar

Ok

My experience was excellent, with outstanding quality of care and, above all, wonderful human treatment. Good facilities, all the necessary equipment, and all services available. I was in surgery, and everyone who assisted us was excellent. Thank you.

My grandmother walked in complaining of chest pain and left dead from a stroke (something completely unrelated) due to a botched procedure. To make matters worse, she had a blow to the chest, and no one ever investigated who caused it, nor is it mentioned in her medical records. Be very careful with this hospital; it has a terrible reputation. I'm going to miss you so much, Grandma.

What a lack of respect from this clinic. I arrived at the ER at 3:40 pm, in a state of distress, vomiting, and with a migraine, and the first thing they told me at triage was, "You have to be patient, because there are other people." I was lying in a wheelchair, too dizzy to speak, and my 18-year-old daughter had to speak for me. Four hours later, during a shift change, they finally tried to see me. I had already vomited up what little I had eaten that day. And they call this an ER? They have such little empathy and respect for the patient's health.

The care my father received during his hospital stay was excellent, both for him and for me as his companion. From the security guards and nurses to the specialists, everything was spectacular until the day he passed away. I have nothing but gratitude for all the good things I experienced there. Three years ago, my mother was also hospitalized there, and everything was wonderful.