Quirófano Casalud S.A.S.

I've been trying to contact them for over five months. I'm an SOS user, and they don't respond at all, neither on WhatsApp nor by phone. They seem to be a phantom entity.

So much waiting, and the useless doctors and nurses go off to breakfast, leaving people waiting. Everyone going to breakfast at the same time is a damn disgrace. This place should be stopped. If anyone sees this and can, please don't come.

It's unbelievable how a private healthcare center can have such terrible service. They have a supposed WhatsApp number that directs you to call a "call center," which, after more than three hours of calling, never once answered a machine. What kind of call center is that? There can't be so little institutional empathy towards the members of the EPS (Health Promoting Entities). It's appalling.

I'm waiting for my pregnant wife to have her appointment so I can switch health insurance providers. What a terrible service! I spent a month trying to get an appointment, and they finally gave me one, but then they supposedly sent a message to my cell phone saying the appointment had been canceled. I looked for the message, but there's nothing, no notifications. I'm stressed.

I haven't been able to contact them, they don't answer, and I need an appointment. Very poor service.