My Medical Clinic

Very disappointing experience. I do not recommend My Medical Clinic! I traveled all the way from the United States specifically to have blood tests done in Medellín. I had my blood drawn on October 6, and before proceeding, I clearly explained how long I would be staying. I was assured that all my results would be ready within that timeframe. However, on October 19, I was still waiting for one of the blood tests that I had specifically insisted on having done. When I asked about the delay, the person in charge told me there had been a problem with the blood sample collection. My question was simple: why wasn’t I informed earlier? I had clearly explained my departure date. Why didn’t anyone contact me so I could return and have the sample collected again if necessary? As a result, I had to travel back to the United States without one of the test results I had specifically traveled to Medellín to obtain. This was extremely frustrating and completely unacceptable. This experience reflects a serious lack of communication, professionalism, and consideration for the patient’s time. When a patient clearly explains their travel dates and is assured that results will be ready, the least they deserve is timely communication when something goes wrong. Another concern is the Google Maps review section. I noticed more than 10 reviews posted within less than 24 hours, many consisting of extremely generic comments such as “good service,” with virtually no details about the actual experience. These unusually brief and similar reviews raise questions about how representative they are of the quality of service patients can expect. Based on my personal experience, I have serious concerns about this establishment’s reliability. I would not recommend My Medical Cinic, especially if you are traveling from abroad or have a strict deadline for receiving your medical test results. In my case, I trusted their assurances, and I ended up leaving the country without a result I specifically needed.

Very good place. They were very attentive and the process was quick.

Excellent clinic, staff are very knowledgeable.

DO NOT go there. I have never seen a more unprofessional clinic in my life. They sold me a blood test package that was meant to arrive within 1 to 3 days, it took them more than a week. Then sent me the results of another patient with all of their personal details. Then had my results and lost them. I told them I would come for a refund as I was unhappy of my experience and they suddenly "got them back" and the doctor was not able to read the results correctly, wanting to do more testing that of course I would have to pay. It is a business, not a proper medical clinic. I would definitely avoid. Through whatsapp they are NOT helpful whatsoever either and the person you chat with always changes.

Absolute spirit of excellence. I appreciate them they gave me service that I could not get in the United States. They are absolutely wonderful. I suggest everyone that comes to this city for anything to do with dermatology or medical advice that they come to this particular place. They were absolutely wonderful