Esperanza Melendez Ramírez Dermatología

An excellent dermatologist. Her expertise is evident in her clinical practice, where she truly excels (and she is exceptionally good). She is also the best at applying her knowledge to teaching. I had the opportunity to be her student and, on occasion, during classes, her son, her patient. I witnessed how she treats each patient with respect, valuing them as human beings. Without a doubt, she is the best dermatologist I know.

My experience was TERRIBLE. I made an appointment by phone, and they gave me one for eight days later, which is understandable, Tuesday, August 16th at 11:00 AM. I arrived at 10:55 AM, half an hour passed, and I asked what time I would be seen. They said, "We already saw you." Another half hour passed, I asked again, and they said, "We already saw you," and a friend of the doctor and one of the secretaries was seen instead. I was extremely upset and left. In short, they don't respect the order of appointments. I waited an hour and ten minutes and was never seen. They saw three people who arrived after me. I ask, are appointments given based on favoritism? Is it through connections? My payment is through private health insurance, not EPS (public health insurance). It's disrespectful to people who arrive on time and a waste of time. Please, show some respect.

The staff provides very poor customer service... I was never able to meet the doctor because appointments are so far apart (15 days apart), and it doesn't matter if you have health insurance... there's no preferential treatment...

Excellent dermatologist, highly recommended. She has treated several of my skin problems and the results have been very good. Her service is excellent.

Excellent dermatologist, I highly recommend her. My acne treatment was a complete success and the care was very good.