Dentix Santa Marta

The worst experience(s) I have ever had with any company, anywhere, ever. It operates a predatory lending scheme with a dental facade. Patient care, let alone common courtesy, do not exist in their corporate culture. The employees don’t want to be there. I’ve tried to concisely say the worst things I can think of so that others might be spared. Avoid at all costs.

The absolute worse experience you can have for a well known dental company in Colombia. I came to Santa Marta on vacation and chipped my tooth. The fix itself takes a quick 10 minutes. I made a reservation, and, with a reservation, I didn't leave Dentix until well over 3 hours afterward. Horrible, overall experience.

Very inconsistent. Treatment is three times more expensive. Before going, check online and see the cases they have in their practice. A 7th-day program was released today.

They gave me the number of an assistant who doesn't want to answer my messages, and I've tired of writing to her hoping she'd at least give me the new Dentix address, but she doesn't care. I had a treatment that I didn't finish because I was abroad, and now that I want to continue, they simply don't care. I paid 12 million pesos in cash for Invisalign and I simply stopped going, but I never saw any interest on their part in finding out whether or not I would stop the treatment. Honestly, they don't even have time to update the address on Google Maps.

Tenia la limpieza incluida y a la final me la negaron. Querían hacerme firmar que yo no asistí correctamente a los controles cuado nunca falte a ninguno. Durante el tratamiento me exigieron pagar más dinero del que me habían estipulado en el presupuesto total. La Señora que siempre me atendió tiene pésima Atencion. Etc…