


Clínica Visual y Auditiva
About Clínica Visual y Auditiva
Clínica Visual y Auditiva is a non-profit clinic in the San Fernando area of Cali, Colombia, specializing in both eye and ear care. On the ophthalmology side it offers visual consultations and exams, low-vision rehabilitation, ambulatory (outpatient) surgery, and laser refractive surgery. Its otorhinolaryngology (ENT) services include audiology, hearing exams, hearing aids, speech-language therapy, and auditory rehabilitation. The clinic also provides optometry and optical services along with health-promotion programs, and it serves as a teaching site for university undergraduate and postgraduate training in ophthalmology and otolaryngology. It operates additional locations in Palmira and Buenaventura, and its website includes a dedicated International Patient (Paciente Internacional) section. Cali is a well-established Colombian healthcare hub, and combined vision-and-hearing centers like this one let patients address both needs in a single facility. To confirm services, scheduling, or support for international patients, please contact the clinic using the Call or WhatsApp buttons on this page.
Services
- ✓LASIK / refractive surgery
- ✓Eye exams (optometry)
- ✓ENT (otolaryngology)
Reviews
Synced from Google. The clinic cannot edit or remove reviews here.Excellent, they attended to me before the scheduled time.
He congratulated them on having such good doctors and equipment, not to mention the excellent care.
The billing staff are very unfriendly and have no customer service skills. The wait time is 40 minutes, and when you approach the cashier to ask for your invoice so you don't miss your appointment, they rudely tell you they can't skip the line. They don't care if you miss your appointment; they don't understand that you, as the customer, are the one who brings them their salary. They should provide feedback on customer service.
Good morning, I'm calling to schedule an appointment for Mrs. Oleyda Salazar Rojas, but there's no answer or the customer service number isn't working.
Terrible service, they take up to an hour and a half to attend to you and then they get angry if you complain. Absolutely awful.
Location
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