Clínica Medihelp

We visited this clinic for a rabies vaccination. After the first consultation, we were told to come back the next morning because the vaccine was not available yet. Unfortunately, when we returned the next day, the vaccine was still not there. We were then sent to a private hospital with the assurance that they would definitely have it – which turned out not to be the case. In the end, we had to pay for two consultations without receiving the actual vaccination. On the positive side, the staff was polite and tried to help. However, clearer and more accurate information from the beginning would have saved us a lot of time, stress, and money. Tip for others: rabies vaccines are usually available at local vaccination centers – and in our case, it was even free there.

As a foreigner needing urgent care in Cartagena, I had a great experience at Medihelp Clinic. The staff was professional, I was seen quickly, and everything felt clean and well organized. Communication was clear (in English, my Spanish is extremely poor), and I felt well taken care of. Highly recommend for travelers.

I just want to say thank you to the entire medical staff here. My fiance has been here a month and the love and support then have given is amazing. Im from Florida, so its been really rough being this far away from home and sleeping in the hospital almost every night. They have treated us like family. To the ICU Team, Dr. Ponce, the Rehabilitation Team, The security Team and the Piso 4 staff, we've shared laughs and tears but we wouldn't have been able to get to this point without ALL OF YOU. Thank you from the bottom of my heart!

The most disgraceful clinic I have ever been to. Made us wait 8 hrs. Kept consistently lying saying a doctor was coming who never did. Unqualified doctors who don’t care about you and have absolutely no idea what they are doing. Rude staff. Save yourself the time, money and bother and go to a proper hospital. This place is an absolute disgrace.

Writing as a foreigner on holiday... We needed a post exposure rabies vaccine but couldn't find any useful info about where to go, so we tried here. We paid for a consultation and waited a long time for it. The bonus was that the doctor spoke good English, however, they didn't actually have the vaccine there (despite us asking at the start) and we were sent across town. The upside was that they printed off the details all written in Spanish which we then just had to hand over at the vaccine centre (useful as our Spanish was nowhere near good enough!) But disappointed not to have just been sent there in the first place. I did spot a new looking MRI scanner in one of the rooms.... So if you need one of those then this place is worth a try.