Clínica Instituto Ocular de Occidente
About Clínica Instituto Ocular de Occidente
Clínica Instituto Ocular de Occidente is a specialized eye clinic in Cali, in the Avenida 8 Norte area of Colombia’s Valle del Cauca region. The clinic states it was founded by Dr. Jaime Montoya Pulido and has operated for around four decades, bringing a broad range of ophthalmology care together under one roof.
Reported subspecialty consultations include cornea, glaucoma, neuro-ophthalmology, pediatric ophthalmology, oculoplasty, optometry and orthoptics. The clinic offers a full diagnostic suite — visual field testing, ocular biometry and ultrasound, angiography, pachymetry and corneal topography — and performs surgical treatments such as LASIK and other refractive surgery, cataract surgery, retinal and vitreous procedures including vitrectomy, corneal transplants and various laser therapies.
Cali is an established destination for international patients, who often value having diagnostics and surgery available at a single center. Confirm language support and current availability directly with the clinic. To ask about a specific procedure or arrange a consultation, use the Call or WhatsApp buttons on this page.
Services
- ✓Laser treatments
- ✓LASIK / refractive surgery
- ✓Cataract surgery
- ✓Glaucoma care
- ✓Retina care
- ✓Eye exams (optometry)
- ✓Cornea care
Reviews
Synced from Google. The clinic cannot edit or remove reviews here.How is it possible that I call to request an appointment, and I'm left on hold for over 6 hours, only to be hung up on the first call? And on Saturdays, they answer just to say they don't schedule appointments. It's truly disrespectful! The medical team may be excellent, but the operators are the worst. I've been dealing with this for over a month.
They never answer the phone for appointments. Or at least give an updated number. Thanks... In the end, you go in person. They tell you that you have to get up very early to get a number. They only give out 30, and people arrive as early as 9 a.m. to try and get one. There's a long wait, and the scheduling staff treat you like animals; they have no tact or manners whatsoever. It's sad to see the state of the healthcare system.
Terrible service. You spend over an hour on the phone only to be told there are no appointments available... Yesterday I spent practically the entire day on the phone and got nowhere. When they finally answered, they asked for my information and then the call dropped or they hung up on me, I honestly don't know... I've been dealing with this for a month now and I still haven't been able to schedule an appointment. My authorization is about to expire and they don't care... This is playing with people's needs...
Pésima atención... Llevo un mes llamando para un cita y nunca hay disponibilidad aparte q dejan a uno una hora esperando para atender y cuando xfin atienden te dicen q no hay cita... O si no te cuelgan la llamada.... Noc si esto es solamente para la eps emnsanar o mal servicio es para todoooooos tanto eps como particular...
The telephone service is terrible; they pretend not to hear you, hang up after a 90-minute wait, and show little empathy. They lack a human touch in their service.
Location
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