Angiosur - Clínica Neurocardiovascular

Amazing place!

Expectacular

My mother came all the way from Caucasia, Antioquia, specifically to have a Holter monitor fitted to measure her heart rate throughout the day. Once here, we had to travel from Bello to this clinic in Itagüí. They took forever to see us, and in the end, they told her to come back the next day to have it removed at 7:00 AM. We went at that time, and they didn't see her until 8:00 AM. The excuse? They hadn't reported it to the reception desk. Is that supposed to be the patient's fault or problem? And even now, after the time they told her to and the instructions given, they haven't given her the results that were supposed to arrive by email, and the instructions for checking them online are USELESS because it always says the data is incorrect. It's awful in every way, completely inefficient.

The worst in the world. The worst in Medellín. They made my dad come all the way from Ciudad Bolívar, which is 3 hours away from Medellín, for a transthoracic echocardiogram, and when we went to the appointment, it turned out they had scheduled a ambulatory blood pressure monitoring (ABPM) instead. They never answer the phone, customer service does nothing for the users, they don't care that you live far away, they don't care that you have to change your entire routine because of a mistake made by such incompetent staff. They're supposed to be 24 hours a day and they never answer, they never reply to emails. They're supposed to be a departmental leader and they provide terrible service. Awful service. Not recommended at all. What clueless and arrogant administrative staff.

It's a clinic with excellent service, clean and well-maintained facilities, and very friendly and helpful staff. Thank you so much for your excellent services.