Description
Hospital General de Medellin “Luz Castro de Gutierrez” is a public teaching hospital (Empresa Social del Estado) serving Medellin, capital of Colombia’s Antioquia region and a leading Latin American medical-tourism destination. It is a high-complexity (alta complejidad) referral center offering a broad range of inpatient and surgical care. Documented services include general surgery; adult, pediatric and neonatal intensive care; obstetrics and gynecology; a cardiovascular program spanning outpatient care, imaging, surgery and ICU; pediatric emergency care; and specialties such as oncology, neurosurgery, orthopedic surgery, urology and dermatology. It also runs a dedicated cleft lip and palate clinic. The hospital reports ICONTEC accreditation of its services and recognition as a “Hospital Amigo de la Mujer y la Infancia.” As a public institution, care is delivered primarily in Spanish, so international patients should confirm language support and procedure availability in advance. To ask about services or appointments, use the Call or WhatsApp buttons on this page.
Patient Reviews on Google
yuris fragozo
1 year ago
Mu gueno
Joshua Ruskin
3 years ago
My girlfriend and I went to this hospital last Tuesday so she could give birth to our daughter and it was huge mistake to go to this hospital. Total nightmare!
Firstly the doctor refused to give anaesthesia because he "doesn't believe it is good for giving birth." My girlfriend begged for it, the nurse said he wished he could but the doctor refused. After the birth my girlfriend was bleeding too much so then the doctor finally gave her anesthesia and then surgery. So much for no anesthesia. Next, we got placed in a freezing cold room with no windows for 3 days while my girlfriend had to stay in bed with tubes of medicine.
My girlfriend wasn't producing milk so she asked for formula which the nurses refused to give. My girlfriend kept trying to breastfeed our daughter but to no avail. Finally when our baby was losing too much weight they gave her formula for our baby.
Further, because we were in a freezing room with no windows, my girlfriend begged the nurses to let her mom or myself take the baby outside for sun to get her some natural sunlight. They refused saying my girlfriend couldn't leave the bed and the baby couldn't be taken out by anyone but her.
Low and behold our baby got sick because she didn't have enough sun light so again they didn't let us leave and had the baby under a UV light. Then low and behold the over exposer to UV light made her more sick so she had to stay even longer! Further, they forgot my girlfriends food twice! Once at night where they closed everything at 8. My girlfriend said, "where is my dinner" and they said they forgot. My girlfriend said she would order a rappi. They nearly refused but finally agreed since they "forgot" her dinner to let her order rappi.
After 4 days at the hospital they decided on Saturday to ask my girlfriend a few questions. They asked her if she ever did drugs in her life. She said she last did drugs two years ago socially at some music festivals. They then said she was a potential drug addict and drug tested her and the baby! Both tests came back negative so we thought we could leave but no! We had to stay until Monday to talk to a psychologist and social worker to be released because the psychologist doesn't work weekends. I asked why they didn't do this Tuesday to Friday they said "they forgot"! This has been one of the worst experiences of my life. Highly advice to not go to this hospital. They made my baby sick and didn't care about the environment they are forced my girlfriend and baby to endure.
Firstly the doctor refused to give anaesthesia because he "doesn't believe it is good for giving birth." My girlfriend begged for it, the nurse said he wished he could but the doctor refused. After the birth my girlfriend was bleeding too much so then the doctor finally gave her anesthesia and then surgery. So much for no anesthesia. Next, we got placed in a freezing cold room with no windows for 3 days while my girlfriend had to stay in bed with tubes of medicine.
My girlfriend wasn't producing milk so she asked for formula which the nurses refused to give. My girlfriend kept trying to breastfeed our daughter but to no avail. Finally when our baby was losing too much weight they gave her formula for our baby.
Further, because we were in a freezing room with no windows, my girlfriend begged the nurses to let her mom or myself take the baby outside for sun to get her some natural sunlight. They refused saying my girlfriend couldn't leave the bed and the baby couldn't be taken out by anyone but her.
Low and behold our baby got sick because she didn't have enough sun light so again they didn't let us leave and had the baby under a UV light. Then low and behold the over exposer to UV light made her more sick so she had to stay even longer! Further, they forgot my girlfriends food twice! Once at night where they closed everything at 8. My girlfriend said, "where is my dinner" and they said they forgot. My girlfriend said she would order a rappi. They nearly refused but finally agreed since they "forgot" her dinner to let her order rappi.
After 4 days at the hospital they decided on Saturday to ask my girlfriend a few questions. They asked her if she ever did drugs in her life. She said she last did drugs two years ago socially at some music festivals. They then said she was a potential drug addict and drug tested her and the baby! Both tests came back negative so we thought we could leave but no! We had to stay until Monday to talk to a psychologist and social worker to be released because the psychologist doesn't work weekends. I asked why they didn't do this Tuesday to Friday they said "they forgot"! This has been one of the worst experiences of my life. Highly advice to not go to this hospital. They made my baby sick and didn't care about the environment they are forced my girlfriend and baby to endure.
George Benaroya
4 years ago
What I liked: modern, clean infrastructure.
To be seen by a nurse is free, and the wait time is less than an hour. Staff were all super nice and courteous.
The nurses were excellent. They didn’t rush any part of the process and were kind enough to respond to all my questions.
At the entrance, patients get complete information about their rights (see photos of the monitor).
What I didn’t like: you got to make a deposit of US$75 (300,000 Colombian pesos) to see a doctor and cover tests. What if you are poor? I asked. “You are out of luck” was the response. The conversation evolved into how in Argentina public hospitals like this one are free, completely free, for those who cannot pay. Yes, that includes tourists and illegal immigrants.
I really liked this hospital. If they would also handle those who are poor, I would have given them 5 stars.
To be seen by a nurse is free, and the wait time is less than an hour. Staff were all super nice and courteous.
The nurses were excellent. They didn’t rush any part of the process and were kind enough to respond to all my questions.
At the entrance, patients get complete information about their rights (see photos of the monitor).
What I didn’t like: you got to make a deposit of US$75 (300,000 Colombian pesos) to see a doctor and cover tests. What if you are poor? I asked. “You are out of luck” was the response. The conversation evolved into how in Argentina public hospitals like this one are free, completely free, for those who cannot pay. Yes, that includes tourists and illegal immigrants.
I really liked this hospital. If they would also handle those who are poor, I would have given them 5 stars.
Naz
6 years ago
I brought my friend with acute kidney injury into emergency. They refused to help him because they only wanted to see COVID-19 cases. He has COVID-19 symptoms they failed to recognise. His respiratory rate was 30 but the staff said it was 18. They can't count! They turned him away when he was almost unconscious, pale, almost about to have heart and lung failure. They have no skills of clinical knowledge, no compassion, and are completely incompetent. I asked to complain to the manager and they refused.
Chad Gelsomino
13 years ago
Very good hospital ..very nice nurses & doctors!!!
Gallery
Hospital Services and Procedures
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Hospital Services and Procedures
- Gynecology
- External Consultation
- Hospitalization
- Pain and Palliative Care
- Obstetrics
- Blood Bank
- Critical Care
- Diagnostic Aids
- Human Milk Bank
- Organ and Tissue donation and Transplant Program
- Maternal Perinatal Mental Health Program
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