14-85 Dental Spa is a dental clinic in Bogota, Colombia, with a bilingual (English/Spanish) website oriented toward international patients. Its main location sits in the upscale Zona Rosa/Andino area at Carrera 14 #85-68, with additional sites at Salitre Plaza and near Unicentro. The practice offers a broad range of general and cosmetic dentistry, including dental implants, smile design, teeth whitening, veneers, crowns, orthodontics (brackets and Invisalign), endodontics (root canals), oral surgery, periodontics, pediatric dentistry, and treatments for bruxism. The clinic states it uses digital scanners, laser dentistry, and computer-assisted anesthesia, and it describes partnerships with brands such as Straumann, Neodent, 3M and Invisalign. A dedicated dental-tourism section indicates the team supports visiting patients. Bogota is a well-established medical-tourism destination, valued for experienced dentists and pricing that is competitive with North America and Europe. To ask about procedures, appointments, or planning a visit, use the Call or WhatsApp buttons on this page.
My experience with this dental clinic was very disappointing. I feel that some of the recommended treatments didn't truly meet my needs, which raised doubts about the criteria used for their diagnosis and treatment planning.
The initial attention was very friendly and approachable, especially during the evaluation process and before making any payments. However, once payment was received, the treatment changed noticeably. Communication became cold, impersonal, and with little interest in patient follow-up. Another aspect that caught my attention was the customer service at reception. Although they fulfill their basic duties, their attitude is often distant and unfriendly, giving the impression that attending to patients is more of an obligation than a genuine desire to serve. Overall, I didn't feel supported during the process, nor did I receive the human and professional experience I expected from a healthcare clinic. For this reason, I wouldn't recommend it and suggest that others seek second opinions before agreeing to any major treatments.
It's a very pleasant place, both in terms of its appearance and the staff's attention. I just had my teeth whitened and it exceeded my expectations. Dr. Heidy is an excellent professional. Highly recommended.
A special place where you feel right at home; the professionalism of the entire staff is evident. Excellent service, very humane. I want to highlight the wonderful care provided by Dr. Beatriz Eugenia Toro.
Excellent experience. Everything was very well organized, the service was impeccable, and the team was very professional and attentive. I definitely recommend it and would return.
Excellent experience. Everything was very well organized, the service was outstanding, and the team was professional and attentive. I would definitely recommend it and come back again.
Terrible experience. The initial consultation always involves a very friendly doctor who makes you pay 95% of the treatment cost upfront. After you pay, she disappears, and the previously kind and cordial service becomes a nightmare. Communication is now with a receptionist who offers no explanation. My husband paid for a treatment, and at the first appointment, the doctor only did a half-finished job because she was in a hurry. At the next appointment, he waited an hour and no one saw him. At the second appointment, another doctor appeared and treated him reluctantly. And today, he was left waiting for another hour and wasn't seen. It's truly disrespectful to patients who, in good faith, paid for treatment trusting in the doctor's professionalism.
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